Our enthusiastic volunteers enhance our visitors' experiences by sharing their excellent knowledge and passion for the conservation of wildlife and wild places.

They also provide important support services for zoo staff and enjoy being part of a fun volunteer team where they get to spend time with others who share their interests.

Want to join the team?

The first step is to check below whether we have a role that would meet your expectations and be a good match for your interests and abilities.

Please note: All Auckland Zoo volunteers must be able to work independently and meet our health and safety regulations.

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Meet our Tuatara Club volunteers!

As you can see from our wonderful Tuatara Club members Macy, Juliette and Libby – they’ve gained so much through this programme, learning some valuable skills and life-long friends!

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Our amazing volunteers

We have an incredible crew of volunteers here at Auckland Zoo and we couldn't do what we do without them - they truly rock!

  1. I love to talk and enjoy engaging in conversations
  2. I have a great sense of direction and would enjoy assisting visitors with directions and orientation
  3. A bit of rain doesn't worry me because I have a can-do attitude and enjoy the fun you get when you muck in and get things done.
  4. I get inspired working with others but equally can be relied on to work independently. 
  5. I am physically able to move around the zoo safely
  6. I would be able to learn and follow zoo protocols and respond accordingly
  7. I will happily be available each volunteer day from 9.30am - 3pm. I am over 18 years old and would definitely be able to commit to volunteering for at least the next 12 months.

If this sounds like you – you would be best suited to our Visitor Assistant role. For more information click here.

To apply for this role, click here.

  1. I love to talk and enjoy engaging in conversations.
  2. I have a passion for learning new things, especially about animals and wildlife conservation - and would love to complete a 12 month training programme and  share my knowledge with visitors. 
  3. A bit of rain doesn't worry me because I have a can-do attitude and enjoy the fun you get when you muck in and get things done.
  4. I get inspired working with others but equally can be relied on to work independently. 
  5. I am fit enough to spend a whole day walking around the Zoo.
  6. I will happily be available each volunteer day from 9.30am - 3pm. I am over 18 years old and would definitely be able to commit to volunteering for at least the next 12 months.

If this sounds like you - you would be best suited to our Zoo Guide role.

To apply for this role, click here.

  1. I would like to be part of a team that works together to create items for our animals.
  2. I'm a detail person and understand the importance of following instructions to ensure the health and wellbeing of the animals.
  3. I am interested in learning more about the primates at Auckland Zoo and the importance of their enrichment programmes.
  4. I love to engage people in conversations and would enjoy sharing what we do with visitors.
  5. I don't mind tasks that require dexterity and attention to detail.
  6. I can handle repetitive tasks but also like to use my initiative by making suggestions for possible improvements that might provide further stimulations for the animals.
  7. I am fit enough to stand for most of the day while I am working and understand that bending and lifting could also be part of my day.
  8. I can commit to coming in on either a Wednesday or a Saturday. I will happily be available each volunteer day from 9.30am - 3 pm. I am over 18 years old and would definitely be able to commit to volunteering for at least the next 12 months.

If this sounds like you - you would be best suited to our Enrichment Volunteer role.

To apply for this role, click here.

We are not currently accepting applications for this programme except for students who are already undertaking or have completed the Certificate in Animal Management (Captive Wild Animals).

  1. I don't mind getting my hands dirty.
  2. Although I will be working alongside the zookeepers, I will happily spend more time working in kitchen areas and cleaning empty enclosures than around the animals.
  3. I am very reliable and available to work the same long days that keepers do (a regular commitment of either weekly or fortnightly for up to eight hours each day, with some sections starting at 7am!).
  4. I am proactive, love being part of a team and can be relied on to follow Health and Safety guidelines while working behind the scenes.
  5. I am physically fit and able to undertake roles than involve bending, lifting, hosing and cleaning enclosures.
  6. As Keeper Assistant roles are limited and there is often a waiting list, I would be happy to initially look at another volunteer role, while I wait for a suitable role to become available
  7. I am available to work between the hours of 7am - 5pm and can commit to regular days either weekly or fortnightly. I am over 18 years old and would definitely be able to commit to volunteering for at least the next 12 months.

If this sounds like you - you would be suited to our Keeper Assistant role.

To apply for this role, click here.

  1. I love being outdoors, working in nature and have a strong interest in conservation.
  2. I am happy to carry out tasks such as pest control, weeding and planting.
  3. I am happy to work at the Zoo, in other urban native areas around the city and on the islands in the Hauraki Gulf (limited opportunities available).
  4. I am physically fit and don’t mind walking up steep slopes and over rough terrain.
  5. I am happy to work in all weather conditions.
  6. I am happy working as part of a team and can be relied on for my can-do attitude and common sense.
  7. I am looking for a more casual role where a few opportunities are offered each month and I can select the ones that work best for me.
  8. I am available Monday – Friday for up to 9 hours including travel time, on my volunteer days.
  9. I am over 18 years old and can commit to volunteering for at least the next 12 months.

If this sounds like you - you would be best suited to our Fieldwork Volunteer role.
Please note: Our fieldwork volunteer team is full and we are currently not accepting any new applications.

  1. I'd prefer jobs that are a bit more physically demanding.
  2. I am fit enough to cut and collect grass, clean, sweep, lift and deliver items around the Zoo.
  3. I have a flexible, can-do attitude and will be happy to pick up all those odd jobs that need doing.
  4. I enjoy talking with people and will be happy to help visitors if they approach me while I am working around the Zoo.
  5. I'm an all-weather type person and am not fazed by a set routine each day I come in.
  6. I can be relied on to work independently and am known for my reliability and common sense.
  7. I will happily be available each volunteer day from 9.30am - 3pm. I am over 18 years old and would definitely be able to commit to volunteering for at least the next 12 months.

If this sounds like you, you would be best suited to our Zoo Crew role.

To apply for this role, click here.

  1. I have a passion for the fauna and flora of Aotearoa, and would love to share this with zoo visitors.
  2. I have excellent speaking skills and would be happy delivering an impromptu talk to a group of visitors or maybe just introduce them to the unique New Zealand species as I guide them through the Te Wao Nui section of Auckland Zoo.
  3. I have a passion for the flora and fauna of New Zealand, and would be keen to build on my existing knowledge of New Zealand's species.
  4. I wouldn't mind some practical activities, assisting to keep the Te Wao Nui section of the Zoo looking great for our visitors.
  5. A bit of rain doesn't worry me because I have a can-do attitude and enjoy the fun you get when you muck in to get things done.
  6. I get inspired working with others but equally can be relied on to work independently.
  7. I am fit enough to spend a whole day walking around the Zoo and can commit to coming in weekly unless I'm a weekend volunteer then maybe I'll be able to volunteer fortnightly.
  8. I am over 18 years old and would definitely be able to commit to volunteering for at least the  next 12 months.

If this sounds like you - you would be suited to our Te Wao Nui volunteer role.

To apply for this role, click here.

  1. I would gain some volunteer experience. 
  2. I would love to be part of a team.
  3. I am confident and enjoy talking to people and will also be happy to undertake some practical tasks around the Zoo.
  4. I understand that the role would not involve work experience or direct animal contact.
  5. I am keen to study and learn new things and develop my visitor engagement skills.
  6. A bit of rain doesn't worry me because I have a can-do attitude and enjoy the fun you get when you muck in to get things done.
  7. I am fit enough to spend the whole day walking around the Zoo, able to work independently and can commit to coming in weekly.
  8. I would definitely be able to come in on either a Saturday or Sunday for the entire programme.

If this sounds like you - you would be best suited to our Tuatara Club Junior Volunteer role. 

The 2018 programme will run differently to previous years. There will be two intakes, and two options regarding days, you can choose either the Saturday Programme or the Sunday Programme.

You will need to be confident that you can attend every week for a three month period, the hours each volunteer day are from 9.30am – 3.00pm.

The 2018 intake information is as follows:

July

  • Applications open 1st June
  • Applications close 30th June
  • Interviews 7th – 13th July
  • Induction 18th and 19th July (both days must be attended)
  • Programme starts 21st or 22nd July
  • Programme finishes 13th or 14th October

December

  • Applications open 1st October
  • Applications close 31st October
  • Interviews 17th or 18th Nov
  • Induction 1st and 2nd December (both days must be attended)
  • Programme starts 8th or 9th December
  • Programme finishes 23rd or 24th February

Volunteering after the completion of the programme?
Provided you meet the entry criteria, you will be able to apply for another zoo volunteer role on the completion of the Tuatara Club Programme and the over 18 year requirement will be waived. Please note, that acceptance for on-going volunteer roles is not guaranteed.

Before applying, please download and read the Tuatara Club FAQs

Please note: You will be required to complete a conservation quiz as part of your application process. You may want to research the information first before starting the application process, click here to download conservation quiz questions.

To apply for this role, click here.

Any queries, please contact the Volunteer Coordinator on email: volunteer.coordinator@aucklandzoo.co.nz or phone: (09) 353 2090.

  1. We are part of a community group/work team and are available for a full day's volunteering.
  2. We are part of a community group or a work team of up to 12  people and would be available to do a full day's volunteering from 8.30am - 2pm.
  3. We are all-weather type people, and not fazed by a bit of weeding, mulching or moat cleaning.
  4. We are physically fit and can be relied on, have can-do attitudes and common sense.
  5. We understand that there are limited oppotunities available and community volunteer days may only be available from October to March.

If this sounds like you - you would be best suited to our Community Group volunteer role.

To apply for this role, click here.

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Meet Jean

Jean Wilson has been part of the Zoo family for an impressive 20 years and is one of the reasons our behavioural enrichment and volunteer programme is so strong - we know how lucky we are!

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